Very often, customers’ inquiries might not be specific enough and need more clarity, which can lead to a series of subsequent follow-up actions that are quite time-consuming. On top of that, businesses can guide customers to ask the right question by including a predefined message. ![]() Not to mention being a more accessible company is conducive to building a loyal recurring customer base. Forget about filling in a lead form and writing an email, your audience can now send the first message to you within just one click, which can definitely improve your lead creation and sales. The biggest advantage of the WhatsApp link is to allow customers to engage with you almost effortlessly. If your message is “Thanks for registering!”, type in ! The link will redirect you to a list of contacts, you can then select multiple people and send all of them a unique message. You can choose whom you want to send the message after opening the link. Only a pre-filled linkĪ pre-filled link is also applicable for sending broadcast messages. ![]() The format is as below:Īssuming the phone number remains unchanged while adding the welcoming message “Hello, I am interested in knowing more about your WhatsApp API service”. When clicking on a direct WhatsApp link, a template message will automatically appear in the text field. Please make sure you do not include any special characters such as brackets and dashes when filling in your phone number, otherwise, the link will be useless. ![]() Direct linkĪ usual “click-to-chat” link is composed of two parts: the standard link and your phone number.įor example, if your phone number is 6123 4567 whereas the country code is +852, your WhatsApp link will be. This feature works on both mobile phones and websites, you can embed these links in an image or across various platforms according to your own needs.
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